Privacy Policy

Privacy PolicyEffective Date: 19 February 2025At Bongo Aura (“we,” “us,” or “our”), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (bongoaura.com) and use our related services.1. Information We CollectWe collect various types of information to provide and improve our services:a. Personal Information:When you place an order or create an account, we may collect the following:Full nameEmail addressShipping and billing addressesPhone numberPayment detailsb. Order Information:Details related to your orders, including:Products purchasedOrder historyPayment method usedc. Communication:If you reach out via email, phone, or other channels, we may collect:Communication historyAny additional information you provide voluntarily2. How We Use Your InformationWe use the information we collect for the following purposes:To Process Orders: Fulfill purchases, manage shipping, and provide customer support.To Improve Services: Analyze user behavior to enhance our website and offerings.To Communicate: Send you updates regarding orders, offers, and important notices.To Ensure Compliance: Meet legal obligations and cooperate with law enforcement when required.3. How We Protect Your InformationWe implement reasonable technical and organizational safeguards to secure your personal information. These measures are designed to protect against unauthorized access, alteration, or disclosure.Important: While we strive to ensure the highest security, no online transmission or electronic storage method is completely secure.4. Disclosure of Your InformationYour information may be shared under the following circumstances:Third-Party Service Providers: Trusted partners who assist with website operations, payments, and shipping—subject to confidentiality agreements.Legal Requirements: If required by law or to protect our rights, users, or public safety.5. Third-Party LinksOur website may include links to external websites. These are governed by their own privacy policies, and we are not responsible for their practices. We recommend reviewing those policies before sharing personal information.6. Updates to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately.7. Contact UsFor any questions or concerns regarding this Privacy Policy or how we handle your information, please contact:By using our website and services, you consent to the practices outlined in this Privacy Policy.